Legal Information & Policies

Privacy Policy
Terms & Conditions
Disclaimer
Cookie Policy
Legal Disclosure (Impressum)
EU Right of Withdrawal

📘 Privacy Policy

This Privacy Policy explains how NOBLIME CONCEPTS BIU LTD ("we", "us", or "our") collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

Controller Contact

NOBLIME CONCEPTS BIU LTD
Georgiou Karaiskaki 11-13, CARISA SALONICA, Flat/Office 102
Pervolia, 7560, Larnaca, Cyprus
Email: contact@noblime.com

🔍 Data We Collect

We collect the following categories of personal data:

Full name, email address, billing address (via Stripe)
IP address, browser type, device information
Purchase and access history via Systeme.io
App usage metadata (if applicable)
Data related to email interactions (via Systeme.io)

🎯 Purpose of Processing

We process personal data for the following purposes:

To process purchases and provide access to our mobile app
To send product-related updates, newsletters (with your consent)
To comply with tax and accounting obligations
To analyze performance and improve our services

⚖️ Legal Basis (Art. 6 GDPR)

Art. 6(1)(a) – Consent (e.g. newsletter)
Art. 6(1)(b) – Contract performance (e.g. processing your order)
Art. 6(1)(c) – Legal obligation (e.g. tax laws)
Art. 6(1)(f) – Legitimate interest (e.g. analytics)

🤝 Third-Party Processors

We use GDPR-compliant service providers to fulfill our business purposes:

Systeme.io – purchase and delivery platform (France)
Stripe Payments Europe Ltd. – payment processor (Ireland/USA)
Make.com (Celonis SE) – automation platform (EU)
Supabase Inc. – encrypted data storage and hosting (EU region)
Google LLC – analytics and performance tracking (USA)

For providers located outside the EU, we ensure data transfers are safeguarded via Standard Contractual Clauses (SCCs) as per Art. 46 GDPR.

🔐 Your Rights under GDPR (Art. 15–22)

Right to access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent

To exercise your rights, contact us via email: contact@noblime.com

You may also lodge a complaint with:
Office of the Commissioner for Personal Data Protection (Cyprus)
Website: dataprotection.gov.cy
Phone: +357 22818456
Email: commissioner@dataprotection.gov.cy

📄 Terms & Conditions

1. Services

We offer a paid mobile app experience containing digital content (e.g. audio meditations, affirmations), which is purchased via Systeme.io and delivered through the Apple App Store and Google Play Store.

2. Payment

All payments are securely processed via Stripe. We do not store your payment details on our servers. Recurring subscriptions (if any) will renew automatically unless canceled.

3. Digital Product Access

After successful payment via Systeme.io, you will receive access instructions for downloading the app from the App Store or Google Play. You are responsible for maintaining your credentials and device security.

4. Refund Policy

Due to the digital nature of our product and immediate access, refunds are not available once the download or streaming begins. By purchasing, you waive your 14-day EU withdrawal right (Directive 2011/83/EU, Art. 16(m)).

5. License

Content is licensed for personal, non-commercial use only. Any redistribution, resale, or public sharing is strictly prohibited.

6. Termination

We reserve the right to terminate or restrict access without refund in the event of misuse or breach of these terms.

7. Governing Law

These terms are governed by the laws of Cyprus, and any disputes shall be resolved under Cypriot jurisdiction.

⚠️ Disclaimer

The content provided through our app is intended for informational and educational purposes only. It does not constitute medical, psychological, or therapeutic advice. Use at your own discretion. Consult a licensed professional for medical or psychological concerns.

Our website uses cookies for essential functionality, analytics, and marketing.

Types of Cookies

Essential: Necessary for the website to function
Analytics: Understand usage and improve service
Marketing: Retargeting and promotional campaigns

You can manage your cookie preferences via your browser or any consent tool we provide.

🧾 Legal Disclosure (Impressum)

Company Name: NOBLIME CONCEPTS BIU LTD
Registered Office:
Georgiou Karaiskaki 11-13, CARISA SALONICA, Flat/Office 102
Pervolia, 7560, Larnaca, Cyprus
Email: contact@noblime.com
Company Registration Number: HE458275
VAT ID: CY60057440Z
Managing Director: E. Heike Zahn

🔁 EU Right of Withdrawal

As per Directive 2011/83/EU, consumers in the EU generally have the right to withdraw from digital content purchases within 14 days. However, this right is forfeited once digital content delivery begins with your explicit consent.

Waiver Notice

By purchasing and accessing our app, you expressly agree to immediate delivery and acknowledge that you waive your right of withdrawal, as per Art. 16(m) of Directive 2011/83/EU.

Model Withdrawal Form

To: NOBLIME CONCEPTS BIU LTD
Email: contact@noblime.com

I/We hereby withdraw from the contract for the purchase of the following digital content:
— Ordered on: [Date]
— Name: [Your Full Name]
— Email: [Your Email]
— Date: [Today’s Date]